Frequently Asked Questions

Our Pricing

  • You can register by clicking “sign-up” on the homepage and filling out the checkout form.


  • Your labels will be mailed to you prior to your scheduled pick-up date. A new drop-off label will be provided by your camp at the end of the camp session.

  • All the information regarding pick-up and drop-off locations for each camp will be available on the important information page on this website. This information will be made available one month prior to the start of the camp session. An email with this information will also be sent your inbox.

  • Reservations for our services should be made two months prior to the start of your camp session.

  • You will be billed for the standard moving service when you make a reservation on our website.

    Any additional items that need to be added to your reservation can be made by contacting us by email.

Packing & Pick-Up

  • Packing supplies are not provided. Directions on how to pack your duffels will be provided when you make a reservation

  • To ensure a quick and efficient delivery we do not make special drop-offs and pick-ups. All luggage will be brought to one of our centralized pick-up or drop-off locations nearest you.


  • Items that are not allowed to be stored with us include (read terms and conditions):

    -Food

    -Alcohol

    -Hand Sanitizer

    -Liquids

    -Tobacco

    -Drugs

    -Firearms

    -Explosives

    -Lighters

    -Hazardous Materials: Chemicals, flammable items (aerosol), lithium batteries, mercury

    -Odor Producing Material

  • We will personally insure any damaged items up to $100.

Have a more specific question? Fill out the form below and a CSS representative will reach out to help!

Additonal Questions

  • TBD


  • Orders can be cancelled by emailing a Duffel Drivers representative.